Troubleshooting:ka50:general

From EagleWiki

Launcher

Wrong working directory

cannot open .\blackshark\blackshark.lua no such file or directory

Launcher.exe and DCS.exe should be launched from the root of DCS installation (not from bin\stable\ folder where it is).

Please launch Black Shark with shortcuts created by installer on Desktop or in Start menu.

corrupted Players.lua

..\blackshark\modules\me_logbook.lua:107: attempt to index global 'logbook' (a nil value)

String number (107) can be different.

Delete file BlackShark\data\scripts\Logbook\Players.lua in your DCS installation. The game will create a new one on next launch.

If you have User Account Control enabled and installed DCS in Program Files folder you should look for a file in VirtualStore instead of DCS installation:
C:\Users\<INSERTUSERNAMEHERE!>\AppData\Local\VirtualStore\Program Files\Eagle Dynamics\Ka-50

Simulator

Wrong cursor position while playing tracks

All training tracks are meant to be played in 1280*1024, 1 monitor. Otherwise, mouse cursor will be positioned incorrectly. It's a known bug, unfortunately without solutions yet.

View related problems

There is SnapViews.lua file in Config\View\ folder in DCS installation. Move SnapViews.lua file somewhere (or delete), make a copy of SnapViewsDefault.lua and rename it to SnapViews.lua.

General solutions

Different environment

Try another mission or another multiplayer server.

Patch

Install the latest patch. They are in Files > Patches section on the web site.

Unplug input devices

Unplug everything you have plugged in except mouse (unplug keyboard too).

Reset input device settings

Delete the configuration file for the device you experience problem with. It's in Config\Input\Aircrafts folder in your DCS installation. ka-50 folder is for a simulation mode and ka-50_easy for an arcade mode. Don't remove files beginning with default.

Reinstall from scratch

Uninstall DCS (there is no need to deactivate it).
Remove everything left in installation folder.
If you have User Account Control enabled and installed DCS in Program Files folder it's also necessary to clear the VirtualStore:
C:\Users\<INSERTUSERNAMEHERE!>\AppData\Local\VirtualStore\Program Files\Eagle Dynamics\Ka-50
Install BS.
Perform a test flight to see if it is working.
Install the latest patch.
Perform a test flight to see if it is working.
Apply your settings.
Perform a test flight...
Apply tweaks...
Perform a test flight...
and so on

Problem reporting

Error message

Copy-paste Ctrl+C contents of the error message while it's active or make a screenshot at least.

Crash file

Look in Temp folder of DCS installation for DCS-*.crash.txt files. If some of them were created in the same time when the problem occurred - attach them.

If problem reproduces

Attach the track file. Tracks automatically recorded during the flight to Temp folder in DCS installation.
SP last track: "LastMissionTrack.trk"
MP tracks: "client-nnnnnnnn-nnnnnn.miz.trk"
Explain the steps required to reproduce it.
Delete all files in temp folder in DCS installation and then provoke the error. If anything appears in temp folder please put it into archive and send to us.
In shortcut properties remove --console so the console appears after launch. If anything appears in the console after the error - copy it for expert (click on the icon in top-left corner of the console > Edit > Select All > press Enter, now colsole contents are in Windows clipboard).
If there are any graphical glitches the screenshots are needed.
Press Prt Scr button to make a screenshot, it will appear in ScreenShots\ folder in DCS installation.

dxdiag report

Run DirectX Diagnostic Tool (dxdiag.exe) and click Save All Information button. (How to run dxdiag: Vista, 7)

Event Log

Look if there are any records about the error in the Windows event log (via Event Viewer). A full error text is needed. (How to open Event Viewer: XP, Vista, 7).

In any case expert should also know

whether the problem presents both in Single player and in Multiplayer;
your Windows version;
number of the installed Windows service pack (if any);
DCS version (box, downloadable, language);
patch language and version;
at what moment exactly does the error occurs.

If you're unable to copy-paste error text, make a screenshot of it. You can use a Snipping Tool for that: Start > All Programs > Accessories > Snipping Tool (guides: Windows Vista, 7).